FAQ’s

Please reach out to us through our number 1-866-RINELLA, or you can call 815-717-8970 to set up an appointment. We will do our best to see the patient immediately, worst case scenario the appointment can be set within 48 hours, depending on the time slots available to schedule an appointment. There won’t be any fees for the first consultation or when getting a second opinion.

It won’t be a requirement when you would like a consultation or an initial evaluation. A prescription will be asked from you if there is a need for a new orthotic / prosthetic or a replacement. It will be great if you can bring an order for consultation before your first visit, although, as previously mentioned, Rinella Prosthetics & Orthotics, Inc will be happy to help you. Once a prescription is needed, we will outline a plan of action for your treatment at no additional cost.

Rinella Prosthetics & Orthotics, Inc will not charge you for any regular visits to our office. These visits and any adjustments are already included in the charge for the device. If you do request for one that is out of the treatment plan, then you may get a fee for doing so, if the warranty on your first device has already expired. We will advise you upfront though so there are no surprises.

We welcome walk-in appointments. Although Rinella Prosthetics & Orthotics, Inc. highly recommends calling ahead to book an appointment. It will lessen your wait time and will make sure that each of the patients visiting our office gets the quality service that they deserve. At times our clinicians are at the hospital or out of the office seeing a patient at their residence. That is why we request people call ahead so you do not waste any of your time.

We can provide you services at your home, in a nursing facility, or assisted living places at no additional cost.

Most medical insurance will include it in the coverage, but best to check what you have in your policy and contact your insurance company so you can check. We provide this service to you at no extra cost as well since it can sometimes be confusing for patients.

We can make sure if you are eligible to be covered under your insurance, and that any requirements before you are authorized are met. We can also help you go through any issues you might face with your insurance, and can also provide you options on alternative funding sources.

There is no limit on the number of times that you can visit to request an adjustment. We are happy to be of help.

Please remember that these FAQs should be used from an educational point of view. There is always a counter example but we are doing the best we can to help provide you with answers. They are not supposed to be and must not be used as medical advice of any health or fitness condition or disease. If, in case you have a question that is connected to orthotic or prosthetic services, our experts are readily available by phone.

There are many reasons why, and it may include diabetes, infections, blood diseases, and trauma. Some people have been born with congenital birth defects and that they are left with limbs that they cannot use. These should be removed and placed with prosthetics.

These are sensations experienced by amputees and may include the need to itch, pins and needles sensations, stabbing pressure, cramping, and swelling-all felt in where the limb should have been. Most amputees would have experienced it, but there are varying degrees to the experience itself. The sensations will come and go and may happen at any time during the day or night. Typically, a few days or weeks after the amputation, these phantom pains will be lessened and disappear over time. Your doctors can talk with you about treatment options.

It is an external device that is made to replace a missing limb.

He / she is medically trained individual and is an expert on managing comprehensive prosthetic patient care. Their responsibilities may include assessing the patient, forming a treatment plan, and distributing any follow-up calls or visits.

It can significantly improve your wellbeing. It can help you become more active again and allow you to come close to the life you had before surgery. Some patients are able to avoid having to use crutches or wheelchairs for a long time. We can fit upper limbs or partial foot and hand prostheses as well.

Your prosthesis cannot be considered as a complete replacement for your natural limb, but it can replace most of your original movement. Every amputee is different in this regard. If you’ve set any goals for yourself, it may help you get nearer to restoring you to your former lifestyle.

Once your doctor provides you a prescription, we can take the necessary measurements of your remaining limb. We will make use of the latest casting techniques and scanning advancements. We will talk with you about the different types of prosthetics, taking into account your lifestyle, and which model can work best for you. We will make sure it’s custom-fitted and will guide you on maintaining and caring for it. If there are any adjustments or repairs needed, we will do that for you.

The sooner, the better. We use Immediate Post-Operative Prosthesis, or IPOP if there is a need to. This device can be used as early as the initial surgery to protect the removed limb and to assist with the psychological part of losing a leg. Rehabilitation may start with touchdown weight-bearing for the lower extremities the next day. For upper extremities, getting them fitted within the first month is best to avoid having the patient become one-handed.

Prepare yourself by staying as fit as possible. Your physical therapist will help you by making you do a few exercises based on your particular needs. It is also recommended for patients to do their exercises even if they are on bed rest sometimes. Massage therapy can also be done to get the stump familiar to the sensation of being in close contact with your prosthesis.

There are factors to determine how long a prosthetic can last, such as any possible changes that may happen to the residual limb’s size, how active you may be if you get thinner or more prominent, and the usual weathering on the parts. After the first days or weeks of the operation, the residual limbs could get smaller or more significant, which may occur within the first six months of the process.